All case studies

Harrow Council

Setting up a Covid-19 Community Hub

Rapidly developing a Community Hub with the Harrow Council Customer Service team. This hub provides essential support to those identified by the government as 'most at risk' of severe illness from Covid-19.

Notting Hill Genesis

Improving Customer Experience

Refining the Operating Model with a focus on performance and customers and setting a clear plan for the Directorate to instigate culture change

King’s College London

Estates and Facilities and IT - Working Better Together

How our workshops brought together the University’s Estates and Facilities and IT departments to develop principles for effective collaboration.

The Growth Company – Bid and Mobilisation Support

£88m National Citizen Service tender

Discover how 4OC and 50 Degrees worked together to provide successful bid management and mobilisation support.

JBW – HMCTS Contract Support

£100m Courts and Tribunals Tender

£100m Bid and Mobilisation Support: Learn about how 4OC helped our long-term client JBW to win and mobilise a major new contract supporting HMCTS in four regions across the UK.

Orbit Housing

Customer Services Transformation

Undertaking detailed analysis and developing an implementation plan for the effective use of digital technology to help achieve Orbit’s aim of improving customer services.

Berkshire Primary Care and NHS East Berkshire CCG

Developing a Primary Care Operating Model

Providing programme management support across four practices to improve the efficiency, communications and engagement for collaborative working.

Metropolitan Thames Valley Housing

Finance Systems – Discovery and Requirements Gathering to Procure New Technology

The development of a recommendations report for the procurement of new technology, using a series of co-design Value Chain workshops.

Hampshire Hospitals NHS Foundation Trust

Clinical Strategy Development

Deadlock: cultivating a Trust’s Clinical Strategy for the next three-years through extensive engagement with commissioners, partners and the Trust.


Call off contract for Project and Change Management Support

Over two years of Business Analyst Resources provided to Ofsted, helping improve operations through support for their ongoing system and process development projects.

NHS Foundation Trusts

Support for Clinical Service Tenders

Discover 4OC’s successful delivery work for NHS Trusts, where we provide coaching, tender responses and extensive experience.

Peterborough City Council and Cambridgeshire County Council

Transformation Partner

Identifying and delivering financial savings in the People and Communities Directorate, ensuring operational staff now own and drive change.

Anglia Ruskin University

Corporate Services Transformation

Our work on two phases of ARU’s long-term service transformation: setting out the scope through co-design with leadership teams, then supporting the launch across the university.