Digital Ambition needs a Critical Friend

Cutting Edge Digital and Data Strategy for children’s charity Barnardo’s

Forward Thinking

Established in London in 1866, these days, Barnardo’s has its own Digital and Data team and an Innovation Hub helping to protect, support and nurture the most vulnerable children. Their approach to a Digital Needs strategy is ambitious and supported by a 36-month roadmap for change.

This plan covers implementation, skills development and partnering, all aligning with Barnardo’s vision and values.

Working together towards change

As part of the partnering process, 4OC conducted interviews and workshops to gain an understanding of current challenges within the organisation.

We engaged with the Executive team and Trustees, Directors, Heads of Service and Operations leaders. Our findings were incorporated into the roadmap.

As a trusted advisor, we worked closely with the Digital and Data team on the future ambition.

What happened next?

Two interconnected workstreams were put in place to deliver the strategy—Digital and Technology, and Data and Insight.

Since then, both workstreams have made great progress in helping Barnardo’s work digitally, particularly with children and young people. After 18 months of successful delivery, 4OC continues partnering with Barnardo’s as a critical friend. We support team development and commissioner reporting as well as provide programme and project management.

Nurture is in the nature of a good working relationship.

Thoughts from Barnardo’s


The 4OC team have been a good partner for Barnardo’s, providing people who understand both the technical intricacies and the operational complexity our organisation faces.”

Leon Mayfield, Director of Business Services Solutions

“... people who understand both the technical intricacies and the operational complexity”

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