Local Government
We work side by side across all types and sizes of councils supporting leadership teams and service specialists to tackle real operational challenges. We diagnose, design and deliver change that sticks, from digital, data and technology enhancements, to and strategy development, and operational delivery and compliance improvements.
We help shape digital and service roadmaps, build strong business cases, run fair procurements and deliver projects and change into live service. Our work spans case management, customer and back-office systems, data integration and end-to-end service improvement. We work in all major council service areas, including:
- Adult Social Care
- Housing
- Highways
- Environmental Services
- Corporate functions
The Team
Our team brings together a breadth of leadership, operational, commercial and change management experience to support a wide range of projects across services in the UK and Ireland, helping you to both build resilience and enhance the value to your residents.
How can we help?
We work with local government teams to shape strategy, build robust business cases for change and deliver programmes that improve outcomes for residents.
Bringing hands-on operational and digital expertise, we support effective collaboration across councils and partners helping you design and implement operationally ready services.
Need help diagnosing services and building an evidence-based transformation programme? Our Council Transformation Diagnostics Toolkit, designed specifically for councils, helps quickly assess performance, benchmark against peers and identify the most impactful opportunities for improvement and savings.
Navigating Local Government Reorganisation? We help you plan and deliver change without disrupting the services residents rely on.
A Snapshot of LG Clients
Birmingham City Council
Designing change that improves operational effectiveness, strengthens regulatory compliance, and enhances outcomes for over 1m residents
Luton Council
Adult Social Care options appraisal
Peterborough City Council and Cambridgeshire County Council
Change Management and Programme Management support across Adult Social Care, ICT and Digital, Education and Environmental Services teams
Southend Borough Council
Customer Services improvement through digital transformation, service improvements and customer channel shift
West Northamptonshire Council
Strategy development, ALMO partnering and relationship management
Epsom and Ewell Council
Planning, Development and Enforcement Business Process Reengineering and resource modelling
London Borough of Hammersmith and Fulham
Customer Services and digital transformation support across the Council
Liverpool City Council
Full Business Case for Single Point of Access for health and social care for nine Improving homelessness and temporary accommodation support