Clients

In little under four years, 4OC has already established strong working relationships with a range of organisations in a wide variety of sectors, from small councils through to large BPOs. Working closely with our clients enables us to more effectively bring our experience, skills and ideas to the table. We tailor our approach and tools to meet the specific needs of each customer. We use our direct experience and knowledge gained from our years in public service delivery to introduce what we know works and avoid what we know doesn't. We have also built a strong relationship with a network of Local Authorities, Housing Associations and Central Government and we regularly access this to facilitate knowledge and asset sharing.

  • Everyone
  • BPO
  • Health
  • Housing
  • Local Authority
  • Third Sector
  • Transport
  • Work and Health
  • NHS Basildon and Brentwood CCG
    NHS Basildon and Brentwood CCG
  • London Borough of Enfield Council
    London Borough of Enfield Council
  • The Big Life Company
    The Big Life Company
  • Horsham District Council
    Horsham District Council
  • Maximus
    Maximus
    Adur & Worthing Councils
  • London Borough of Hounslow
    London Borough of Hounslow
  • Leicestershire County Council
    Leicestershire County Council
  • NHS North East Hampshire and Farnham CCG
    NHS North East Hampshire and Farnham CCG
  • Bournemouth Council
    Bournemouth Council
  • NHS West Leicestershire CCG
    NHS West Leicestershire CCG
  • Southend University Hospital NHS Foundation Trust
    Southend University Hospital NHS Foundation Trust
  • Rutland County Council
    Rutland County Council
  • Southend Borough Council
    Southend Borough Council
  • Borough of Poole Council
    Borough of Poole Council
  • Basildon and Thurrock University Hospitals Foundation Trust
    Basildon and Thurrock University Hospitals Foundation Trust
  • Interserve Learning and Employment
    Interserve Learning and Employment
  • Care Quality Commission
    Care Quality Commission
  • Capita Local Government
    Capita Local Government
  • Mid Essex Hospital Services Trust
    Mid Essex Hospital Services Trust
  • Agilisys Local Government
    Agilisys Local Government
  • Leicester City Council
    Leicester City Council
  • Chiltern District Council
    Chiltern District Council
  • Genesis Housing
    Genesis Housing
  • The Work Company
    The Work Company
  • South Bucks District Council
    South Bucks District Council
  • London Borough of Ealing Council
    London Borough of Ealing Council
  • Seetec Employment and Skills Ireland
    Seetec Employment and Skills Ireland
  • Rotherham Metropolitan Borough Council
    Rotherham Metropolitan Borough Council

    Rotherham Metropolitan Borough Council (RMBC) have unique challenges. The cost pressures means that the council will be smaller in size and need to work with its partners in the Sheffield City Region requiring a significant programme of change.

    RMBC engaged 4OC to develop a structured programme approach to agree and get a common understanding of a set of Organisational Design Principles to underpin the savings plans from each directorate. We worked with the SLT and refined the budget strategy and prioritised a series of business cases for change. We delivered:

    • Organisational and Programme Design Principles to underpin the three year change plans
    • An outline operating model and an outline approach of how to deliver it, with a specific focus being on the reduction in demand across Social Care/Public Health)
    • A short and long-list of opportunities for cost reduction and income generation
    • A governance framework that supports, monitors and reports on progress towards the proposed organisational operating model
    • An approach to develop internal capability to take responsibility for driving transformational change

    The approach we used put the Strategic Directors (and subsequently their heads of service) at the heart of the design of the future organisation. During the engagement, we worked with the team to ensure the council has a consistent approach to business cases development and that these aligned these across directorate, identified the capabilities required to generate and deliver programmes of change and explored innovative ideas including traded services, commercialisation of existing services, shared services partners and flexible and innovative use of property.

    We are still working with the council to help shape the resources they will need to execute these plans and profile these so they are using the right resources at the right time, starting with the development of the prioritised business cases.

  • London Borough of Harrow Council
    London Borough of Harrow Council